Servicing

Our team of experienced pump professionals are able to service a variety of pumps and pumping equipment. From household pressure pumps to complex VFD pressure systems for buildings and hospitals. We also design and service pumps for irrigation and town water supply pumping systems. 

We have many years of experience and are able to maintain and service existing and new pump systems. 

To help us understand your systems, we ask that you fill out the below form – detailing as much as you can and attaching a photo or two if you can.
The more information the better and you will hear back from us within 48hours.

If your matter is urgent, please change the Urgency tab to ‘HIGH’ or alternately give us a call on (07) 3208 9499.

Repairs

Alongside on-site servicing we are able to provide specialist repairs for a range of pumps and pumping solutions. Our specialisations include Hydrovar and Vasco VFD controllers, Danfoss VFDs, Davey Speedman systems, Davey pumps, Grundfos Hydro MPC systems and Grundfos SQE, CRE and CR, CRI and CRN pumps, Ebara surface, stormwater and sewage pumps, Tesla Guardians, DAB Pressure systems, Calpeda pumps and Hydromat systems, Franklin submersible motors and Subtrol and E-tech VFD systems, Lorentz solar systems and many more. 

If you are able to bring the pump or pumping equipment in store for repair – that is preferred. Sometimes we can test and/or repair on the spot. However if we are very busy – we will likely hold the item/s for testing for 1-2 days and let you know our findings as soon as a result is available. 

There is a flat rate of $120.00 (inc. GST) for pump testing. 

Our staff will inform you on what we suggest going forward. Whether this be a repair on the existing pump, resulting in us replacing with new fittings OR replacing the entire unit.

If you are unable to bring your pump in to our store, we can visit your premises – please fill out the below form with as much information as you can give us and attach photos where necessary.

    Service & Repairs Request

    Repairs on VSD/VFD Drives

    Our staff are able to offer, advice over the phone on VSD/VFD drives and will aim to solve simple issues that may have arisen.

    To go into further details, please visit our ‘Shop’ page and select ‘Programming’ – here you will find various products that may suit. Click on your unit then also click the ‘Enquire about this product’ button. From there, please detail the problems you are having and submit the form – we will get back to you via phone or email within 48hours, suggesting our proposal on how to find a solution.

    To go into further detail on this request, please visit our Shop page and select Programming – here you will find various products, that may suit your unit and we encourage you to click on your unit then also click the ‘Enquire about this product’ button. From there, please detail the problems you are having and submit the form – we will get back to you via phone or email within 48hours, suggesting our proposal on finding a solution.