We accept all PayPal transactions, Mastercard and VISA.
Frequently Asked Questions
How can I change my shipping address?Please give us a call and we can manually amend this for you.
Can I pay online and collect in store?Yes we offer and Click and Collect option during the Checkout process. Once selected you will just need to wait for your collection email to be sent, notifying you that your items are ready to be collected from our Pumps and Pipes Retail Shop. 52 Moss St, Slacks Creek QLD 4127 Phone: 07 3208 9499 Opening hours are: Monday - Friday 8am to 5pm and Saturday 8am to 12pm
How can I get help deciding what pump is right for me?Feel free to submit an inquiry on our contact page with as many details as you can provide can we will be happy to help you select the right pump for you.
Do all the prices on your website include GST?Yes all prices include GST.
What payment methods do you accept?
I am wanting to find a replacement for an older model of pump, and I cannot find it on your site.Simply submit an enquiry on our website and we will get back to you within 48 hours on what we suggest as your replacement options.
How can I track my order?You can track your delivery online, simply go to Transdirect website https://www.transdirect.com.au/education/tracking/ and enter the consignment/reference details.
How long will delivery take?
Generally, once your item/s have been dispatched from our store, they will take 2-5 days.
Each sale is different and the best way to know how long your items will take is by visiting the link on your dispatch email provided to your email. We use Transdirect as a freight option and therefore we are sending on all different carriers that best suit your preferences.
Alternatively, you can visit https://www.transdirect.com.au/education/tracking/ and track your item/s via your consignment/reference details provided in your dispatch email.